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1. |
As soon as your order has been taken it
will be sent directly to head office to be processed. Any
items not in stock are then ordered. |
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2. |
You will be contacted by our Installation
Manager either by email phone or post to arrange a
mutually convenient installation date. |
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3. |
Before our arrival we would
respectfully ask if the airing cupboard could be emptied
of all linen etc, any vehicles that may restrict access to
the property especially areas where we will need to place
ladders or scaffolding to fix the solar panels to the
roof, be removed. |
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4. |
Every step is taken to ensure minimal
disruption in the areas where we will be working and walk
through areas will be dust sheeted. |
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5. |
For installations taking more than one day
the installers will ensure that you have hot and cold
running water over night wherever possible. |
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6. |
Upon completion of your installation of
your new solar hot
water system a member of staff will instruct you in all
aspects of how to use your system to its best potential. |
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7. |
To help us continue to offer a high
quality service we would be grateful if you would complete
a Customer Satisfaction Form upon completion of your
installation. |
